1. Overview
At 777tez, we respect the privacy of every person who uses our platform. This Privacy Policy sets out how we handle your personal information when you register an account, make a deposit, play games, or simply browse our website at 777tez.fun.
We are committed to being transparent about what data we gather and why. We do not sell your personal information to advertising companies, and we do not share it with third parties except where strictly necessary to deliver our services or comply with legal obligations.
This policy should be read alongside our Terms and Conditions and Responsible Gaming page. Together, these documents cover all the key rules and protections that apply to your account and experience on 777tez.
If you have any questions about this policy or how your data is handled, our support team is available 24/7. Contact details are in the footer of every page.
2. Data We Collect
We collect personal information from you in the following ways — either directly from you when you interact with our platform, or automatically when you use our services.
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC / passport number | During registration & KYC verification |
| Contact Data | Email address, phone number | During registration & account updates |
| Financial Data | JazzCash / Easypaisa account, bank account details, transaction history in PKR | During deposit & withdrawal |
| Usage Data | Games played, bets placed, session duration, login times | Automatically during platform use |
| Device & Technical Data | IP address, browser type, device model, operating system | Automatically on each visit |
| Communications Data | Support chat transcripts, emails sent to us | When you contact our support team |
We only collect data that is genuinely needed to operate our platform, verify your identity, process transactions, and keep your account secure. We do not collect sensitive data such as your religious beliefs, political views, or biometric information.
3. How We Use Your Data
The information we collect is used for clear, specific purposes. Here is a breakdown of how and why we process your personal data:
- Account Management: To create, maintain, and secure your 777tez player account, including verifying your identity during KYC checks.
- Transaction Processing: To handle deposits and withdrawals in PKR via JazzCash, Easypaisa, Raast, Bank Transfer, and other supported payment methods.
- Service Delivery: To provide access to games, live casino tables, sports betting on cricket and PSL matches, and all other platform features.
- Security & Fraud Prevention: To detect suspicious activity, prevent duplicate accounts, and protect your funds from unauthorised access.
- Responsible Gaming: To monitor gameplay patterns and offer tools like deposit limits and self-exclusion where needed.
- Customer Support: To respond to your queries and resolve account issues promptly.
- Promotions & Bonuses: To manage bonus eligibility, track wagering requirements, and send you relevant offers — only if you have opted in to receive marketing communications.
- Legal Compliance: To meet any obligations required by applicable law, including anti-money laundering (AML) checks.
- Platform Improvement: To analyse how users interact with the platform so we can improve performance, design, and game selection.
We do not use your data for automated decision-making that produces significant legal effects on you without human review. If a decision about your account — such as a suspension — is made, our team reviews it before any action is finalised.
4. Data Sharing & Third Parties
We do not sell, rent, or trade your personal information to any third party for marketing purposes. Period. However, to operate our platform effectively, we do share certain data with trusted service providers under strict confidentiality agreements:
- Payment Processors: JazzCash, Easypaisa, Raast, and banking partners receive the minimum payment data needed to complete your transactions securely.
- KYC Verification Services: Identity verification providers may process your CNIC or passport details to confirm your age and identity.
- Game Software Providers: Our casino game and sports betting providers may receive anonymised or pseudonymised session data to deliver game content.
- IT & Hosting Infrastructure: Secure cloud and server providers that store platform data under encrypted, access-controlled environments.
- Fraud & Risk Management Tools: Third-party fraud detection services that help us identify suspicious account behaviour.
All third-party partners are contractually required to handle your data in line with applicable data protection standards. We do not permit them to use your data for their own marketing purposes.
In certain situations, we may be legally required to disclose your data to law enforcement, regulatory bodies, or financial intelligence authorities. We will only do so when compelled by a valid legal requirement and will not go beyond what is legally necessary.
5. Cookies & Tracking Technologies
777tez uses cookies and similar tracking technologies to make our website work properly and improve your experience. Here is what we use and why:
- Essential Cookies: These are required for the site to function — keeping you logged in, maintaining your session, and processing transactions securely. You cannot opt out of these.
- Performance Cookies: These help us understand how players navigate the platform — which pages are visited most, where users drop off, and how fast pages load. All data is aggregated and anonymous.
- Preference Cookies: These remember your settings such as language preference and notification choices so you do not have to reset them each visit.
- Marketing Cookies: Only used if you have opted in. These help us show you relevant promotions and avoid repeating offers you have already seen.
You can manage cookie preferences through your browser settings. Disabling non-essential cookies may affect some features of the platform, but core functionality including account access, deposits, and gameplay will remain available.
We do not use third-party advertising networks or ad trackers on this platform. Any analytics we use are configured to anonymise IP addresses and respect user privacy.
6. Data Security
Protecting your personal and financial information is one of our highest priorities. We have implemented multiple layers of security to keep your data safe:
- SSL/TLS Encryption: All data transmitted between your browser or app and our servers is encrypted using industry-standard TLS protocols.
- Encrypted Data Storage: Sensitive data including payment details and identity documents is stored in encrypted form on access-controlled servers.
- Two-Factor Authentication (2FA): Players can enable 2FA on their accounts for an additional layer of login security.
- Access Controls: Only authorised 777tez staff with a specific business need can access personal data, and all access is logged and monitored.
- Regular Security Audits: Our platform infrastructure undergoes regular vulnerability assessments and penetration testing.
Despite these measures, no online system is completely immune to risk. We encourage you to use a strong, unique password for your 777tez account, enable 2FA, and never share your login credentials with anyone. If you suspect your account has been compromised, contact our support team immediately.
7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes it was collected for, including satisfying any legal, accounting, or reporting obligations.
- Active Accounts: Personal data is retained for the full duration your account remains open and active.
- Closed Accounts: After account closure, we retain data for a minimum period required by applicable financial regulations — typically 5 to 7 years — to comply with anti-money laundering rules and resolve any disputes.
- Dormant Accounts: Accounts with no activity for 12 months may be classified as dormant. You will be notified before any data deletion takes place.
- Support Records: Customer service communications are kept for up to 3 years to help resolve any recurring issues.
When data is no longer required, it is securely deleted or anonymised so it can no longer be linked to you as an individual.
8. Your Rights
As a user of 777tez, you have rights over your personal data. We respect these rights and will act on any valid request within a reasonable timeframe: